Terms & Conditions


Please note that when visiting this website you are required to accept these terms and conditions in return for the information we provide on the website.

Property Services (Haslemere) Ltd may change these terms and conditions by updating this page. You should check this page from time to time to ensure that you are happy with any changes. These terms and conditions are effective from 1st March 2013.


Website Terms of Use

Whilst we make all reasonable efforts to include accurate and up to date information on every page, information is for guidance only.  It is not intended to form any part of a contract and is subject to change without notice.  We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising from either the use, or the inability to use, these pages nor for any errors, misrepresentation or omissions on the material contained in them.

The information on the pages of this website has been prepared with reasonable care and we believe it to be legal, honest, decent and truthful as at the date of its preparation.

You agree that any material downloaded or otherwise accessed through the use of this website is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems or any resulting loss of data even if we have been advised of the possibility of such damage.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the terms and conditions applicable to the website in question.

Except where expressly stated to the contrary, all text and graphics contained in this website is the copyright of Property Services (Haslemere) Limited.  You may only download or print out sections of this site for your own personal use.


Privacy Policy

Who we are

Property Services (Haslemere) Limited is a Letting and Property Management Agency and a 'data controller' under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) effective from 25th May 2018. Our registration number with the Information Commissioner's Office is Z8095810.

What information we collect and what we use it for

We collect information about you if you register your interest in applying to rent a property from us, if you subsequently become a Tenant of one of our properties, or if you are a Landlord for whom we act as an Agent. We collect only such information as we deem necessary for the legitimate pursuance of our business and in accordance with the contract that we have with you, either as a Tenant or as a Landlord.

Applicants - Initially, to assist you in your search for a rental property, we require your name and contact details, together with information on the type and location of the property that you are looking for and the number of adults, children and pets needing accommodation.

Tenants - For referencing and drafting the Tenancy documentation we require further information which will include, for each Tenant, their full name, date of birth, gender, age, current address, nationality, marital status, names of other occupiers such as children or permitted occupiers, contact telephone numbers, passport details, bank details, salary and employment details and contact details of next of kin. Once you have found a suitable property we will draw up a Tenancy Agreement using this information and any data obtained from Credit Reference Agencies and Fraud Prevention Agencies. When a Tenancy ends we will require your new address for forwarding purposes.

Landlords - We require similar basic information for Landlords as for Tenants. However, we will also require all information needed for statutory purposes for both the Landlords and their properties. Landlords are required to complete a property questionnaire to provide the necessary detail for our contract with them. This includes details of any third parties (e.g. Insurance Companies, Mortgage Providers, Accountants, HMRC) with whom their data may be shared.

Who we share your data with

We may be required to share your data with a number of entities to enable us to carry out our legitimate business. This may include Landlords, Tenants, Contractors, Utility Companies, Credit Agencies, Fraud Agencies, HMRC, and Accountants. We require all organisations to confirm that they are GDPR compliant before we provide any data to them. We will never sell your data to any third party nor supply it to one that does not have a legitimate need for it, nor to any marketing organisations.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerialprocedures to safeguard and secure the information we collect. If you are not satisfied with how we are processing your personal information you are entitled to make a complaint to the Information Commissioner.

What you should do if your personal information changes

We need to make sure your personal information is accurate and up to date. You should tell us if your personal information changes. You may ask us to correct or remove information that you feel is incorrect. You may request a copy of the information that we hold about you.

How long your information is kept

We will hold your personal information for as long as we have reasonable business needs, such as, our relationship with you. This will be at least as long as statutory regulations require (currently 7 years). Please contact us if you have any questions about our Privacy Policy or the information we hold about you. By email: denise@pshl.co.uk Or write to us at 24 West Street, Haslemere, Surrey GU27 2AH


Governing Law

These terms and conditions and your use of this website are governed exclusively by English law and any disputes arising from or in connection with these terms and conditions and your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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